Allen Loughman

Allen LoughmanAllen LoughmanAllen Loughman
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Allen Loughman

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Resume

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ALLEN LOUGHMAN

 An experienced troubleshooting professional with a strong customer service background, proven technical aptitude, industry certifications, and hands-on systems administration experience through a self-managed home-lab. 

EDUCATION

Bachelor's Degree in Art

Major: Cinema (Film / Video & Photo Production)

University of Hartford - West Hartford, CT

January 2014

WORK EXPERIENCE

 

Oil Truck Driver / Oil Burner Tech
Squier & Company • Monson, MA
July 2023 to Present


  • Provide  direct customer support to residential and commercial clients while  delivering heating fuel and servicing heating systems.
  • Diagnose  and troubleshoot mechanical, electrical, and fuel-delivery issues in  oil-fired furnaces, boilers, water heaters, and related equipment.
  • Perform preventative maintenance, system inspections, and repairs to maximize equipment reliability and minimize downtime.
  • Install, replace, and configure heating equipment including furnaces, boilers, oil burners, tanks, and fuel lines.
  • Maintain  detailed service documentation and ensure compliance with state and  federal hazardous materials transportation regulations.
  • Independently manage service calls and prioritize customer issues in both routine and emergency situations.
  • Clean and service HVAC-related equipment, including mini-split systems and associated components.
  • Develop  effective troubleshooting methodologies through analysis of system  symptoms, root-cause identification, and corrective action  implementation.


Media Producer
Pecousic Media • East Longmeadow, MA
January 2014 to Present


  • Delivered  customer-focused media production services while maintaining high  levels of client satisfaction and meeting project requirements.
  • Captured, edited, and produced photo and video content for commercial, industrial, and live-event environments.
  • Managed end-to-end multimedia production workflows, including recording, editing, encoding, publishing, and delivery.
  • Performed video trans-coding, format conversion, and digital asset management across multiple media platforms.
  • Designed and implemented audio recording, mixing, and post-production solutions for video and multimedia projects.
  • Coordinated project timelines and deliverables, consistently meeting production deadlines and client expectations.
  • Designed and maintained websites, including content management, updates, troubleshooting, and ongoing administration.
  • Prepared and formatted print-ready publications and digital literature for professional distribution.
  • Developed  practical problem-solving skills through troubleshooting production  equipment, software, media formats, and workflow issues.
  • Collaborated  with clients and stakeholders to gather requirements, communicate  technical information, and deliver successful project outcomes.


OTR CDL Class A Driver
Stevens Transport • Dallas, TX
March 2023 to July 2023


  • Operated  commercial vehicles throughout the continental United States while  maintaining strict compliance with FMCSA regulations and company safety  standards.
  • Conducted systematic pre-trip and post-trip  inspections to identify and resolve equipment issues before operational  impact occurred.
  • Managed transportation logistics, shipment documentation, and coordination with shipping and receiving personnel.
  • Operated and monitored refrigeration systems (Thermo King units), identifying and addressing operational issues as required.
  • Demonstrated  strong attention to detail while managing regulatory requirements,  route planning, scheduling, and time-sensitive deliveries.
  • Maintained accurate records and documentation in compliance with transportation and safety requirements.


Delivery Driver/Food Prep
De Nardo's Pizzeria and Restaurant • East Longmeadow, MA
October 2010 to February 2024


  • Delivered  exceptional customer service in a fast-paced environment while handling  order fulfillment, deliveries, and customer interactions.
  • Managed cash transactions and resolved customer concerns with professionalism and attention to detail.
  • Assisted with inventory management, shipment verification, stock organization, and supply tracking.
  • Performed routine maintenance and troubleshooting of kitchen equipment and facility systems.
  • Trained and collaborated with team members to maintain efficient operations and service standards.
  • Demonstrated reliability and strong time-management skills while balancing multiple responsibilities and deadlines.

SKILLS

  • General Labor
  • Inventory
  • Shipping & Receiving
  • Ordering
  • Customer Service
  • Lighting
  • Video Editing
  • Video Production
  • Cinematography
  • Photography
  • Adobe Premiere Pro
  • Adobe After Effects
  • Adobe Lightroom
  • Adobe Photoshop
  • Adobe Audition
  • Avid
  • Final Cut Pro
  • Sony Vegas
  • Film & Television Screenwriting
  • DSLR
  • Web Design
  • CSS
  • HTML
  • Basic computer architecture
  • Operating systems (Windows, Linux)
  • Remote connection and virtual machines
  • Computer networking
  • Software management
  • Troubleshooting
  • Routing concepts
  • VPNs and proxies
  • Permissioning
  • Package and software management
  • Process management
  • Resource monitoring
  • Systems administration
  • Configuration
  • Centralized management
  • Implementing/managing directory services
  • Data management and recovery
  • IT security
  • Cryptology/encryption
  • Hashing
  • Network security

AWARDS

UofH Reel Film Club: Reel Fest 

Film Ritter: Movement One chosen for viewing at

Spotlight Theaters in Hartford, CT

November 2013


Dean's List - University of Hartford

November 2012


Dedication and Commitment to The T. V. Studio

Investing Over 200 Hours of Service

June 2004


Participation in Science Competition with Distinction

June 2003

CONTACT

Get in touch with Allen Loughman

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